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Our Success Story
We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. We have created a work culture that is comprised of talented, motivated, dedicated, innovative and service driven professionals.
Over the past 29 years, Santé has proven to be a sought after organization known for its professionalism and physician advocacy with highly educated providers and leaders. We have an incredibly strong relationship with our health Plans and more than 120,000 of your friends, neighbors and family members have already selected Santé as their healthcare provider and choice throughout Fresno, Madera and Kings Counties.
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Our vision is to continue to improve the quality of care and the accessibility of health services available to our local community.
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We are excited about what’s to come and the strong partnerships that are being built. We look forward to the next 25...
Santé Health System Net Promoter Score
80
Santé NPS Score
Excellent (70 - 100)
Great (30 - 70)
Needs Improvment (-100 - 0)
PHYSICIAN PARTNERS
SHARE THEIR VIEWS ABOUT BEING PART OF SANTÉ
Net Promoter Score (NPS) measures the loyalty of customers to a company. A widely adopted metric, NPS scores are measured with a single question survey and reported with a number from -100 to +100. We are extremely proud to share that our recently reported NPS scores from our physician partners achieved an excellent rating of 75. Sustaining strong partnerships with our physicians remains our top priority.
“Santé staff provides great customer service to me, and they have excellent communication skills and knowledge.”
“Santé has been exceptional in managing my practice for nearly 20 years. They are always responsive and comprehensive in addressing any issues or questions that arise.”
“Allows me to be the physician
and accommodates the
business needs of this
profession.”